质量控制

乐鱼的公司

1、充实与客户相同,理解客户的办事要求。如若必要时将帮忙客户选用阀门及材质、规格、安置、操纵、维修之阐明。
2、创建客户档案,按定单定人追踪落实客户的每*项办事需求。 
3、在消费备货时期,承受客户提出的进度、质量盘问及其他任何征询。 
4、对每个阀门创建独立系列号(I.D.NO :)控制,在阀门的**周期内实验跟踪办事。 
5、为了客户准确安置和利用,将提供安置操纵利用阐明书。 
6、包管严厉实行、兑现产品“三包”办事。客户在准确的安置和利用条件下,若产品呈现质量题目,乐鱼包管在*月内包换。售生产品**内包修。 
7、对供货、利用中呈现的非常状况,不管何因,乐鱼都将*正办理或帮忙办理题目,以包管客户的工期和正常利用。 
8、对客户提出的质量贰言,乐鱼包管在24小时内作来由理意见。若需现场办理,包管派人加入处置,并做到题目不办理办事职员不撤离。
 
1, fully communicate with customers, understand the customer service requirements. If necessary, will assist customers to choose the valve and material, specifications, installation, operation, maintenance instructions.
2, establish customer files, according to the order of person tracking, implementation of customer's every service needs.
3, in the production of goods during the process, accept the customer's progress, quality inquiries and any other consultation.
4, set up independent serial number for each valve (I.D.NO
(control). Follow up service in the life cycle of valves.
5, for the correct installation and use of customers, will provide installation operation instructions.
6, ensure strict performance, cash product "three package" service. Under the correct installation and use of the customer, if the product quality problems occur, I guarantee the replacement within one month. The customer is not satisfied with the return within a week. Products sold within a year of repair.
7, for the supply and use of the abnormal situation, regardless of the reasons, our company will first actively solve or help solve the problem, in order to ensure the duration of the project and normal use.
8, the quality of the objection raised by customers, I guarantee that within 24 hours to deal with opinions. If the scene needs to be solved, ensure that the person sent to the scene to deal with, and to solve the problem is not solved, the service staff will not withdraw.
2014 版权一切:上海乐鱼阀门有限公司